All accounts hosted with Stellar Systems need to be configured
properly to send and receive email. Here are some guidelines to follow:
The information you provide during account creation will change what is shown in these screens. What is most important is that your incoming and outgoing mail servers will both be mail.<domainname>, where <domainname> is your internet domain (ie - microsoft.com. yahoo.com). For example - mail.ssinet.com
Your user name (login) is your FULL EMAIL ADDRESS. Your password is whatever was setup for your account by Stellar Systems. You will be prompted to enter your password the first time you check mail with this account.
In order to send mail using our mail servers, you need to make sure that the checkbox labeled USE NAME AND PASSWORD under OUTGOING SERVER (SMTP). If you don't have this box checked, you will not be able to send email from our servers. You will be prompted to enter your password the first time you send mail with this account. The password for outgoing mail is the same as it is for incoming mail.
It might be beneficial to use your your own internal SMTP server or your ISP's SMTP server to send mail if you are unable to use our servers, or you are experiencing performance problems sending from our servers. Contact your ISP or qualified support contact to assist with this.
**OUR SMTP SERVER IS NOT TO BE USED FOR THE SENDING OF BULK EMAIL! DOING THIS COULD BLACKLIST THE SERVER AND CREATE SERIOUS PROBLEMS FOR ALL ACCOUNTS ON THE SERVER. IF YOU WANT TO DO MASS BULK MAILINGS, BUT DON'T HAVE AN MAIL SERVER TO USE OF YOUR OWN, PLEASE CONTACT US AND WE CAN ASSIST YOU WITH THIS.**
As always with any of your support needs, questions or comments, please feel free to contact us via phone or email and we will be happy to assist you.
Stellar Systems, Inc.
(309) 677-7350
hostmaster@ssinet.com